Frequently asked questions

Our prices vary depending on the size of your property, the type of clean required and the level of work involved. We price each job individually so you’re paying for the clean your property actually needs. Get in touch with a few details and photos of your property and we’ll provide you with a personalised quote.

No. We generally charge a fixed price per job rather than an hourly rate. This means the price is based on the work required and the result, rather than how quickly or slowly the clean takes us. Your price will be agreed with you before your clean is booked.

Where needed, we recommend starting with a deep clean to give your home a full reset and bring everything up to a standard we can comfortably maintain. Once that’s done, your regular weekly, fortnightly or monthly cleans are focused on keeping it that way.

Usually, yes. Photos give us a much better idea of the size, condition and requirements of your property and allow us to give you a more accurate quote. For larger or commercial jobs, we may recommend a viewing instead.

We offer weekly, fortnightly and monthly regular cleans, subject to availability in your area. We’ll help you choose a frequency that works best for your home.

Yes. A 10% booking fee is required to secure your date. Your booking isn’t confirmed until this has been received.

Not at all. Plenty of our customers are at work or out while we clean. As long as we’ve arranged safe access beforehand, you’re free to get on with your day.

Yes, we provide our own professional cleaning products and equipment needed for the clean. We usually ask customers to provide their own hoover and mop to help prevent cross-contamination between homes.

Absolutely. We offer additional services that can be added depending on the clean, including things such as oven cleaning, internal windows, fridge cleaning and other extras. Just let us know what you’d like when requesting your quote.

We do our best to quote accurately based on the information and photos provided. Very occasionally, once we begin, we may find that significantly more work is required than expected. If this happens, we’ll always speak to you before carrying out work that would result in an additional charge.

We cover homes and businesses across South Holland, Fenland and surrounding areas of Cambridgeshire. If you’re unsure whether we cover your location, just pop us a message.

Yes. F&C Cleaning Co is fully insured, so you can have peace of mind when we’re working in your home or business.

We take a lot of pride in our standards, but if you feel something has been missed, please contact us as soon as possible. We’ll always look into any concerns fairly and in line with our service agreement.